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Research papers, industry notes, and learning resources to improve your industry knowledge and skills today.

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Rooms Department and Operating Metrics

The Rooms Department lies at the center of most hotel operations, save those few operations like casinos, which have..

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Learning
The Story of Benchmarking: History, Processes and Practice

In business today, benchmarking is a common term most are familiar with; but, have you ever thought of the origin of..

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Learning
Uniform System of Accounts for the Lodging Industry (USALI) 10th vs 11th Edition

The Uniform System of Accounts for the Lodging Industry (USALI) is the standard for..

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Learning
History of the Uniform System of Accounts for the Lodging Industry (USALI)

The Uniform System of Accounts for the Lodging Industry, better known as the USALI, is the basis for accounting and..

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Research Papers
2007 - 2016 Ten Years of Tectonic Movement

The Shifting Profit Profile of European City Hotel Markets

As cities across Europe have witnessed tectonic shifts in..

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Research Papers
Profit Matters: U.S. Annual Hotel Performance Tracker 2018

The profitability of hotels in the U.S. increased in 2017 in line with the growth of the economy, according to the..

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Industry Notes
Suntrust Robinson Humphrey July's Hotel P&L Analyzer

How profitable were your hotels last month?

July: -100 bps of GOP margin growth on approx. +0.4% Total RevPAR.

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Industry Notes
Suntrust Robinson Humphrey June's Hotel P&L Analyzer

How profitable were your hotels last month?

June: +170bps of GOP margin growth on approx. +4.5% Total RevPAR. 2Q ~..

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Industry Notes
Suntrust Robinson Humphrey May Hotel P&L Analyzer

How profitable were your hotels last month?

May: +20 bps. of GOP margin growth on approx. +1% RevPAR & +1.5% Total..

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